Privacy Policy

1. Introduction

Maya AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We may collect the following types of information:

Account Information

• Email address
• Password (encrypted)
• Display name (optional)

Usage Data

• Chat messages and conversations
• Persona preferences and settings
• Generated images associated with your account
• Usage patterns and feature interactions

Technical Data

• IP address
• Browser type and version
• Device information
• Cookies and similar technologies

Payment Information

• Payment processing is handled by Stripe
• We do not store your full credit card details
• Transaction records and purchase history

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Personalize your experience and improve AI responses
• Process transactions and manage your account
• Communicate with you about the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Improve and develop new features

5. Data Sharing

We may share your information with:

• Service Providers: Third parties that help us operate (hosting, payment processing, AI providers)
• Legal Requirements: When required by law, court order, or government request
• Safety: To protect our rights, safety, or property, or that of others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

6. Third-Party Services

Our Service uses the following third-party services:

• Supabase: Database and authentication
• OpenRouter: AI language model provider
• RunPod: AI image generation
• Stripe: Payment processing

These services have their own privacy policies that govern their use of your data.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time. Some data may be retained for legal compliance, dispute resolution, or fraud prevention.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Export your data (data portability)
• Opt out of marketing communications
• Withdraw consent

To exercise these rights, contact us at: privacy@maya-ai.com

9. Security

We implement appropriate technical and organizational security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.

12. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

privacy@maya-ai.com